Privacy Policy for themistressbooks.com

Last Updated: 01/12/2025

This Privacy Policy describes how themistressbooks.com (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website and purchase our digital novels, including erotic psychological e-books (the “Services”).

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

When accessing or purchasing our digital novels, we may collect:

• Email address – required for account access, purchase delivery, and customer support
• Nickname or chosen display name – used within your account or community features
• Communication content – when you contact customer support

1.2 Automatically Collected Information

We may collect basic technical data such as:

• IP address
• Browser type and version
• Device information
• Pages visited and usage patterns

This is standard and helps maintain site performance and security.

2. Payment Information

We do not collect, store, or have access to any financial or payment card information.

All payments are processed securely through Stripe, a PCI-DSS–compliant third-party payment processor.
Stripe may collect billing information, card details, and relevant security data in accordance with their own privacy policy.

You can review Stripe’s privacy policy here: https://stripe.com/privacy

3. How We Use Your Information

We use your information for:

• Providing access to purchased digital novels
• Delivering download links or account-related emails
• Maintaining and improving our website
• Customer service and responding to inquiries
• Sending optional updates, marketing emails, or notifications (you may unsubscribe at any time)

We do not sell or rent your information to third parties.

4. Legal Basis for Processing (GDPR, if applicable)

If you are located in the EU/EEA, we process your data based on:

• Contractual necessity – delivering purchased digital content
• Legitimate interest – maintaining website security and improving user experience
• Consent – for optional newsletters or marketing communication

5. How We Protect Your Information

We use industry-standard measures to safeguard personal information, including:

• SSL encryption
• Access controls
• Secure hosting infrastructure

While no system is 100% secure, we take reasonable steps to protect data from unauthorized access or misuse.

6. Data Retention

We retain:

• Account data (email + nickname) for as long as your account remains active
• Technical logs for security and operational purposes
• Marketing data until you unsubscribe

You may request account deletion at any time (see Section 9).

7. Sharing of Information

We only share data with trusted service providers when necessary, such as:

• Stripe for payment processing
• Hosting providers
• Email delivery partners

These partners only access data needed to perform their functions and must protect your information.

8. Cookies and Tracking Technologies

We may use cookies or similar technologies to:

• Maintain session functionality
• Improve user experience
• Analyze site performance

You can control cookies through your browser settings.

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct or update your information
• Request deletion of your account
• Withdraw consent for marketing emails
• Export a copy of your data

Contact us at [email protected] to exercise these rights.

10. Children’s Privacy

Our content and services are intended for adults only (18+).
We do not knowingly collect personal information from minors.

11. International Data Transfers

Your data may be processed and stored on servers located outside your country.
We take steps to ensure lawful and secure data handling under applicable regulations.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The most recent version will always be posted on this page with the “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or wish to make a data request, you can contact us at:

Email: [email protected]
Owner/Operator: ®The Mistress Books